Integrity policy

Naturalbox.se Integritetspolicy

Naturalbox.com ensures our customers integrity. We have developed procedures to handle customers information safely. You can be assured that we do not sell your information to third parties. We have spent a lot of time and effort to compy with the EU's new Data Protection Ordinance, GDPR (General Data Protection), which will enter into force on 25 May 2018 and replace the earlier Personal Data Act (PUL).

Your rights as registered customer with us are:

Right to be forgotten and deleted from our registry.
Right to get your information updated.
Right to information about incidients and data violations within 72 hours.


Protection of information

Naturalbox.com assures that no information will be sold to third parties.


Personal Data Responsibility:


Naturalbox & Veganbox Ecoliving International AB
556921-6483
Söderby Gårds Väg 69, 144 51 Rönninge, Stockholm


What personal data do we collect and why?

When you decide to shop at our store and fill in your personal information, we collect your information about you to handle and send you the orders. The information we collect is name, personal id number, address, email, phone number, order information, order history, IP address and information you provide at Customer Service. 

We collect and manage information in order to be able to handle:


  • Your purchase and delivery
  • Customer service and complaints
  • Marketing: Promotions, Offer and Inspiration.

Therefore, in order to comply with our privacy policy, we choose not to process customer service issues on Facebook or Instagram. 

Handling and storage of information:


We handle your information according to GDPR's regulations in the EU, as well as Swedish accounting rules regarding orders/receipts and VAT billing.

Cookies

Our e-commerce store uses cookies on the web to collect and analyze information so that we can conduct our e-commerce, marketing and web security. You can choose to accept cookies or not. 


Other information

Naturalbox.com is Swedish company using the IT-plattform Shopify, Mailchimp, Google for adwords marketing and Google Analytics. We also use marketing tools such as Instagram and Facebook. For international deliveries we use FedEx.